FAQ

We focus on specialty plants that serve specific gardening needs, including:

• Pollinator-friendly plants (milkweed, hummingbird plants)
• Climate-adapted varieties (desert landscaping plants, full sun plants)
• Low-maintenance options (alternative lawns, groundcovers, succulents)
• Seasonal bulbs (allium, crocus, daffodil)
• Deer-resistant and native plants

Absolutely! Many of our plants like lavender, ornamental grasses, and container-friendly succulents are perfect for transforming balconies and small urban spaces into green retreats. Our groundcovers and alternative lawn solutions also work well in compact areas.

Yes! Our desert landscaping collection features drought-resistant cacti, succulents, and water-wise plants specifically selected for arid environments. These have been successfully shipped to locations like Dubai.

We ship worldwide except to some Asian and remote regions. Our resilient packaging ensures plants arrive in excellent condition whether you’re in Birmingham or beyond.

We offer two reliable services:

1. Standard Shipping (£12.95): 10-15 business days via DHL/FedEx – ideal for time-sensitive plantings like seasonal bulbs.
2. Free Shipping (orders over £50): 15-25 business days via EMS – perfect for larger orders of succulents or native plants.

All orders are processed within 1-2 business days and carefully packaged by our plant experts.

Every plant receives climate-appropriate packaging with specialized materials to protect delicate specimens. Your shipment includes planting guides tailored to your selections, and you’ll receive tracking updates to monitor your order’s journey.

We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout.

While rare due to our meticulous packaging, if any plant doesn’t arrive in good condition, please contact us at [email protected] within 15 days of delivery. We’ll make it right – your success growing our plants matters to us!

Due to the perishable nature of plants, we can only accept returns for items that arrive damaged. However, our team is happy to provide gardening advice to help your plants thrive in your specific conditions.

Yes! Each shipment includes tailored planting guides. For specific questions about creating pollinator gardens, deer-resistant landscapes, or water-wise designs, our team is always available to help at [email protected].

Our seasonal bulbs like allium, crocus, and daffodil have specific planting windows we outline in their guides. Generally, spring-flowering bulbs are planted in autumn, while summer bloomers go in during spring.

Our hummingbird plants and milkweed selections are perfect starters! Combine these with our native plant collection for a thriving pollinator habitat. Consider ordering our full-sun plants if your space receives ample sunlight.