Privacy Policy

Last Updated: [Insert Date]

Welcome to Garden Plant Shop (“we”, “our”, or “us”). We are committed to protecting your privacy while helping you create beautiful green spaces with our specialty plants, from allium flower bulbs to desert landscaping collections. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit shops-plants.com.

1. Information We Collect

To provide our global community of plant enthusiasts with the best service, we collect:

• Personal Information: Name, email address, shipping address, and payment details when you order flower bulbs, succulents, or other plants.
• Transaction Data: Purchase history of items like deer-resistant plants or hummingbird-friendly species.
• Technical Data: IP address, browser type, and device information to optimize your shopping experience.
• Usage Data: How you navigate our site, including which native plants or ornamental grasses you view.
• Communication Data: Any messages you send regarding your lavender plants or gardening questions.

2. How We Use Your Information

Like carefully tending to our milkweed and perennial herbs, we handle your data with care:

• Process orders for daffodil bulbs or groundcovers and arrange secure global shipping
• Provide customer support for your gardening needs
• Improve our selection of full sun plants and alternative lawns
• Send relevant offers (only with your consent) about seasonal bulb planting windows
• Prevent fraud in transactions for high-value items like mature cacti
• Comply with legal requirements for international plant shipments

3. Data Sharing & Disclosure

We treat your data like rare plant specimens—shared only when necessary:

• Payment Processors: Visa, MasterCard, JCB, and PayPal to complete your transactions
• Shipping Partners: Only the minimum information needed to deliver your crocus bulbs or grass plugs
• Legal Requirements: When required by law for plant export/import compliance
• Service Providers: Carefully vetted companies that help us operate, bound by strict confidentiality

We never sell your data to third parties for marketing purposes.

4. Data Storage & Security

We protect your information as carefully as we package our delicate flower bulbs:

• Encrypted storage with access limited to essential personnel
• Regular security audits of our systems
• PCI-DSS compliance for all payment data
• Data retention only as long as necessary (typically 7 years for tax records)

5. Your Rights

You have rights regarding your personal data, just as you have choices in selecting plants for your garden:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information (like your shipping address for bulb deliveries)
• Deletion: Request erasure of non-essential data
• Objection: Opt-out of marketing communications
• Portability: Receive your data in a machine-readable format

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like using the right soil for different plants, we use appropriate technologies:

• Essential Cookies: Necessary for our shopping cart to remember your daffodil bulb selection
• Analytics Cookies: Help us understand how customers browse our ornamental grasses section
• Preference Cookies: Remember your location for showing relevant native plants

You can manage cookies through your browser settings. Disabling some may affect your ability to purchase time-sensitive items like allium bulbs during planting season.

7. International Transfers

As we ship plants globally (except certain Asian and remote regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect data from children, focusing instead on serving adult gardening enthusiasts.

9. Policy Updates

We may update this policy as we expand our collection of perennial herbs or payment options. Significant changes will be communicated to customers who have purchased items like our lavender plants or grass seed.